call center agents

القاهرة - المعادى

We are hiring call center agents

Fluent Speakers in any of the below languages (English, German, French and Italian speakers)

Duties & Responsibilities:

• Handle all incoming/outgoing calls to the call center.

• Provide follow-up, occasional campaigns, and call-backs blended with normal inbound calls.

• Provide the best possible service to both external and internal customers to achieve the highest level of customer satisfaction.

• Handle and solve all inquiries, requests, and complaints received via all channels available (phone, fax, e-mail and …etc.)

Qualifications & Requirements:

• Bachelor’s Degree in any relative field.

• 1-2 years of experience in the same field.

• B2 in English is a Must

• Graduates Only.

Salary & Benefits:

• Attractive Package

• 9 Working hours including 1-hour break.

• 2 Days off rotational.

• Social &medical insurance.

Locations: Fifth settlement & El maadi & October.

To Apply, kindly send your CV and Mentioning the “language” in the subject